Privacy Policy

Seed Organica (“we”, “us”, “our”) operates this online store and website (together, the “Services”) to provide high-quality seeds and gardening essentials. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase through our Services, or otherwise interact with us.

If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, processing, and disclosure of personal information.

By using the Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

“Personal information” refers to information that identifies or can reasonably relate to you. Depending on how you interact with the Services, we may collect:

  • Contact details: name, billing & shipping address, phone number, email.
  • Payment information: credit/debit card details (processed securely by third-party providers — we do not store full card numbers).
  • Account data: username, password, saved preferences.
  • Transaction history: items viewed, added to cart, purchased, returned, or cancelled.
  • Communications: messages, customer support interactions, reviews.
  • Device details: IP address, browser type, device identifiers, operating system.
  • Usage data: browsing behaviour, referral sources, visit timestamps.
  • Marketing identifiers: cookies, tracking pixels, and similar tools.

We may also generate inferences to personalize your shopping experience (e.g., suggesting products).

2. How We Collect Personal Information

We collect information:

  • Directly from you — account creation, checkout, support requests, email subscriptions.
  • Automatically — when you browse or use the Services (cookies, web beacons, analytics).
  • From service providers — such as payment processors, analytics services, and logistics partners.
  • From partners or publicly available sources, where permitted by law.

3. How We Use Personal Information

We use personal information to:

  • Provide and fulfill orders: process payments, ship products, manage returns.
  • Operate and improve the Services: manage your account, personalize shopping experience, improve functionality.
  • Communicate with you: order confirmations, shipping updates, support responses.
  • Marketing and advertising: send promotions or personalized ads (where permitted).
  • Prevent fraud and enhance security: detect suspicious activity and protect customer data.
  • Comply with legal obligations: respond to requests from authorities and enforce our policies.

We process personal information only for purposes described here or disclosed at the time of collection.

4. Legal Basis for Processing (EU/UK Users)

If you are located in the EU or UK, we may rely on the following legal bases:

  • Performance of a contract (order fulfillment)
  • Consent (marketing emails, cookie usage)
  • Compliance with legal obligations
  • Legitimate interests (secure services, fraud prevention, customer support)

5. Sharing Personal Information

We may share your information with:

  • Service providers: payment processors, fulfillment partners, cloud hosting, analytics, email services.
  • Shopify: our platform provider, which processes data necessary to operate the store.
  • Shipping and customs authorities for international deliveries.
  • Marketing partners for personalized advertising (subject to opt-out rights).
  • Affiliates and business successors (e.g., mergers or acquisitions).
  • Law enforcement or regulators when required by law.

Service providers are bound by contracts restricting them to approved uses of the information.

6. International Transfers

Your personal information may be stored or processed outside your home country, including in locations such as the United Kingdom, European Union, United States, Canada, and Mexico.

Where required, we use Standard Contractual Clauses (SCCs) and other safeguards to protect your information.

7. Cookies & Tracking Technologies

We and our partners use tracking tools to:

  • Enable site functionality
  • Save preferences
  • Analyze website performance
  • Deliver personalized advertising

You may adjust cookie preferences through browser settings or through cookie controls on our website.

8. Your Rights and Choices

Depending on your region, your rights may include:

  • Access: request a copy of your personal information.
  • Correction: fix inaccurate or incomplete data.
  • Deletion: request deletion where legally permitted.
  • Restriction or objection: limit or oppose certain processing activities.
  • Opt-out: exclude your data from targeted advertising or “sale/share” (where applicable).
  • Withdraw consent: when processing is consent-based.

We may need to verify your identity before fulfilling your request.

9. Data Retention

We retain your information only as long as necessary to:

  • Provide Services
  • Fulfill legal obligations
  • Resolve disputes
  • Enforce agreements

Retention periods vary by data type and region.

10. Security

We use administrative, technical, and organizational safeguards to protect personal information.
 However, no system is completely secure.
 If a data breach occurs, we will take appropriate actions, including notifying affected individuals if required by law.

11. Children

Our Services are not intended for use by children under the age of majority.
 We do not knowingly collect information from minors.
 If you believe a child has provided information, please contact us to have it removed.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
 Changes will be posted with an updated “Last updated” date.
 Significant updates will be communicated as required.

13. Regional Notices (Summary)

  • EU/UK (GDPR): enhanced rights to access, rectify, delete, and restrict processing.
  • United States (including California): rights under CCPA/CPRA such as deletion, access, and opting out of sale/share.
  • Canada: rights under PIPEDA and provincial privacy laws.
  • Mexico: rights under applicable Mexican data protection regulations.

Detailed region-specific notices can be added upon request.

14. How to Contact Us / Exercise Rights

If you have questions or wish to exercise your privacy rights, contact us:

Email: support@seedorganica.com
 Phone: 9963488886 
 Address:
Villa 54, Phase 1, Spring Ville Journalist Colony,
Nizampet, Hyderabad
500090, Telangana, India

We will respond in accordance with applicable laws.

If you are in the EU or UK, you may file a complaint with your local data protection authority.

15. Third-Party Links & Widgets

Our Services may include links to external websites or social platforms.
 We are not responsible for third-party privacy practices.
 Review their policies before providing them with data.

16. Additional Information & Requests

If you would like copies of your data, want corrections or deletions, or wish to understand how your information is used for advertising, email us at support@seedorganica.com.